Mary Smith - Senior Relationship Manager

I’ve always found great joy in building relationships, fostering trust, and helping others. Getting to know you and supporting you on your journey through a lasting relationship is one of the most meaningful parts of my work. Our clients are like a second family to me, and I enjoy serving them along with their extended families.

When you work with us, I’m often the first person you’ll talk to if you need assistance. My responsibilities also include scheduling visits, coordinating our educational workshops, and managing the calendar. I strive to make your experience with us as seamless and positive as possible, and my career thus far has equipped me to do so.

I bring over three decades of experience to my role and hold a Bachelor of Science from Illinois State University. For over 30 years, I grew a successful home-based business and helped others build theirs. I earned numerous awards for customer service as well as for setting and achieving goals. Throughout my career, I’ve learned the importance of self-care, a focused mindset, and surrounding yourself with the right people. 

When I’m not working, I love spending as much time as possible with my husband Steve and our family. We are proud parents of our three sons, Duke, Dawson and Drake. Living a healthy lifestyle is important to me, which is why you can find me working out several times a week. I also enjoy staying active through traveling, water sports, fishing, skiing, or dancing, and I love Hackney Ponies. I am involved in my local church where I enjoy participating in charitable opportunities.